Title: Practice Manager
Role Details: Contact Rajeev with practice concerns.
Phone: (302) 478-6199 (Press 6 on menu prompt)
Title: Wilmington Receptionist / Medication Prior Authorizations
Role Details: Contact Penny if your medications require prior authorizations or for routine inquiries for front desk
Phone: (302) 478-6199 (Press 0 on menu prompt)
For billing questions or concerns or for making a payment over the phone, please call our billing company Medico Inc at (800) 549-2090.
Title: Medical Records Specialist
Role Details: Contact Janet for requesting medical records/forms.
Phone: (302) 478-6199 (Press 5 on menu prompt)
Title: Appointment Specialist (Current Patients)
Role Details: Contact Donna for scheduling, rescheduling, and cancellation of appointments if you are an existing client.
Phone: (302) 478-6199 (Press 1 on menu prompt)
**Notice of Privacy: We understand that some clients prefer to communicate via email for convenience. Email is not a secure mode of communication. Privacy of communication via email can't be guaranteed. If you have privacy concerns, we recommend using telephone to contact our office at (302) 478-6199. For current patients, we recommend signing up for patient portal for secure mode of communication. If you are a current patient and have not signed up for patient portal yet, please contact our front desk staff for patient portal sign up invitation.
Title: Intake Specialist (New Patient appointments)
Role Details: Contact Robin for scheduling new patient appointments
Phone: (302) 478-6199 (Press 2 on menu prompt)