Rajeev
Title: Practice Manager
Email**: info@serenemindsllc.com
Role Details: Contact Rajeev with practice concerns.
Phone: (302) 478-6199 Ext. 6 (Press 6)
Penny
Title: Wilmington Receptionist / Medication Prior Authorizations
Email**: frontdesk@serenemindsllc.com
Role Details: Contact Penny if your medications require prior authorizations or for routine inquiries.
Phone: (302) 478-6199 Ext. 0 (Press 0)
For billing questions or concerns or for making a payment over the phone, please call our billing company Medico Inc at (800) 549-2090.
Janet
Title: Medical Records Specialist
Email**: records@serenemindsllc.com
Role Details: Contact Janet for requesting medical records/forms.
Phone: (302) 478-6199 Ext. 5 (Press 5)
Donna
Title: Appointment Specialist (Current Patients)
Email**: appointments2@serenemindsllc.com
Role Details: Contact Donna for scheduling, rescheduling, and cancellation of appointments if you are an existing client.
Phone: (302) 478-6199 Ext. 1 (Press 1)
**Notice of Privacy: We understand that some clients prefer to communicate via email for convenience. Email is not a secure mode of communication. Privacy of communication via email can't be guaranteed. If you have privacy concerns, we recommend using telephone to contact our office at (302) 478-6199. For current patients, we recommend signing up for patient portal for secure mode of communication. If you are a current patient and have not signed up for patient portal yet, please contact our front desk staff for patient portal sign up invitation.